How to Fix Intuit QuickBooks Online Login Problems (QBO)?

 All that you need to know about QuickBooks Online Login problems on Chrome. For the past few years, small and medium sized businesses have been heavily relying on QuickBooks, one of the leading accounting software available in the market. This application has made accounting and business activities a lot simpler which is why organizations are highly dependent on it. QuickBooks desktop has many effective features like easy and organized sending of invoices, managing of finances and more. The best part is that this software is compatible with browsers like Firefox, Internet Explorer, Google Chrome, Safari etc.

Google Chrome is the popular browser that most QuickBooks user prefers. However, at times they face few errors with, QuickBooks Online (qbo) login problems on Chrome when signing in on the Intuit official website (qbo.intuit.com/intuit). So here, in this blog post we will in details discuss about this error and its solutions. 

Related article: Steps to Fix QuickBooks Banking Error 102

What exactly is the QuickBooks Online Login Problem on Chrome?

There might be various reasons that can causes login issues in QuickBooks online. Sometimes, the errors associated with your browser (Chrome, Mozilla, Safari and other) or sometimes QuickBooks creates the problems by itself. To check the status of these error visit https://status.quickbooks.intuit.com/ and see that the error you are facing is from your end or QuickBooks server goes down and other users reported the same error there.

Below are few instances when this error might occur while logging to QuickBooks via Google Chrome browser:

A message will be displayed on screen which will say ‘Loading’ but it doesn’t load

 You will get a message which will inform that the services that you need are ‘Not Available’

 Once you sign-in and want to select ‘My Company’ you will be diverted back to the sign-in screen

  QuickBooks not working with chrome

  QuickBooks online is not responding after you logged into the account 

You may see the following error when your try to sign-in on your QBO account:

Login Problem of QuickBooks Online on Chrome - Screenshot

Triggers to QuickBooks online login problems on chrome

There can be a few of the reasons behind the occurrence of QuickBooks online login problems. Some of the common ones are listed below:

The user can encounter this issue, when the user does not sign out from the previous QuickBooks online session properly

 If someone logged into QuickBooks online with same credentials and from any other system

And also, if the error can be seen when the firewall or the antivirus blocks the access

Solution to QuickBooks Online Login problems on Chrome

It can be very annoying when you are unable to login into QuickBooks Online or the QuickBooks activation is taking more time than expect. But like every problem, these errors can also be sorted. So, below are the solutions to the QuickBooks login problem on Chrome.

Solution 1: Try another Web Browser

Try another Web Browser - Screenshot

As mentioned earlier, QuickBooks is pretty compatible with other browsers like Safari, Mozilla Firefox, Internet Explorer and more. So, in case you are facing issues with Google Chrome then you can try out these web browsers and check if the issue is fixed. In Internet Explorer, you can easily export your data back to your QuickBooks Desktop.

You may read also: How to Fix QuickBooks error code 1311?

Solution 2: Use Google Browser in the Incognito Window

The QuickBooks login error in chrome can be resolved through the Google Chrome incognito mode. The Google Chrome Incognito Mode opens a window which doesn’t save your downloaded and browsing history. Moreover, it also do not save any new cookies permanently. This mode is very simple to use. Follow the below mentioned steps:

On the Google Chrome browser click on the ‘Customize & Control’ icon

 After this you have to choose the New Incognito Window (You can use the shortcut keys CTRL+SHIFT+N)

Use Google Browser in the Incognito Window - Screenshot

This will take you to a separate window in the Incognito Mode.

Solution 3: Clear History or Cache

If trying out a different web browser or switching to Google Chrome Incognito mode doesn’t help then one way to get the problem fixed by clearing Old History or Cache. In fact, often it is noticed that History or cache causes slow performance of QuickBooks or login problems.

Follow the below mentioned steps to clear history/cache:

Clear the history on chrome browser:

Clear History or Cache - Screenshot

Another way to delete the history from your browser:

First thing to do is click  on ‘Customize and Control’ icon in your Google chrome browser

 Now choose the ‘Setting’ option

 After this click on the Advanced tab located at the bottom of the page

 Now search for Privacy and security

 Under the Privacy and Security category, click on the clear browsing data

 Now in the browsing data window click on Advanced tab.

 After this go through the list and select the appropriate boxes to clear the cookies and other data of the sites, browsing history, cached images, files and more.

Once you follow all the steps, now click on Customize and Control Icon and then tap on History and now you will not find anything here.

Solution 4: Add Another Chrome user

If the above three solutions don’t work then try adding another user in your Chrome and check for the QuickBooks Online login problem. Below are the steps to add another use in Chrome:

First go to Google Chrome and then Select ‘Setting tab’ that is located on the left side

Close to the base of the page you will find ‘Users’

Now you have to click on ‘Add New User’ dialogue box.

Add Another Google Chrome user - Screenshot

After this select an icon and enter a name. Then leave the ‘create desktop shortcut’ option and click on Create.

After this you will be able to see ‘New User’ Icon on the top left corner of Chrome. In case, you want to switch to the user then you have to click on the New User tab. But if you want to switch to a different user then in that case you will have to open a separate window.

See Also: How to Upgrade to a new QuickBooks Desktop Version?

Advanced Steps

If the above steps didn’t work for you, then you can follow the steps below:

Step 1: Check SSL settings of Internet Explorer and Mozilla Firefox

If you are using Internet explorer, the follow the steps below:

 The user is supposed to press Windows + R keys and then type in “inceptl.cpl” and also click on OK tab

After that, the user is supposed to open up the Advanced tab and also move to the security option

The next step is to mark both SSL 2.0 and SSL 3.0 turned on by check-marking them and then hit OK tab

Lastly, the user is supposed to open the browser and then sign in at qbo.intuit.com 

For Mozilla Firefox

For this, the user is supposed to open Mozilla Firefox

And then, type in config in the address bar and also hit enter tab

 The next step is to type tls

 Followed by, double clicking the tls.version.min from the shown preference names

Once done with that, the user needs to type the integer value according to the TLS/SSL version that is to be enabled

 After that, user will have to hit OK tab

 The last step is to close the browse and open it once again 

Step 2: Checking and changing some additional privacy settings

In this step, the user is supposed to set the privacy settings to medium or lower. The reason for this is that the high settings blocks a lot of links and websites

After that, the user needs to manually allow access to qbo.intuit.com

The next step is to enable cookies

And lastly, close all the browsers and try to sign in again 

Troubleshoot QuickBooks Error Code Skipped 111

Author’s words!

The above four steps generally resolves the QuickBooks Online login (qbo) problems in Chrome. 

Comments

Post a Comment

Popular posts from this blog

How to Install, Update & Setup QuickBooks Database Server Manager?

Your complete guide to Install, Update & Setup QuickBooks Database Server Manager. Being a QuickBooks user, you might be a little bit familiar with QuickBooks Database Server Manager. Even if you are a newbie QB user and have never heard of Database Server Manager, then need not to worry, as at the end of this article, you might be well-versed with this term and the various facts associated with it. A question might arise in the minds of many QB users, that why they need to be familiar with this term? Well, every QB user at some or the other point has to install this tool, as without this multi-user access is not possible. Database Server Manager is an extremely useful tool offered by Intuit. It should be installed and set up on your system where the company files are stored for the finest file performance on the network. If you are willing to learn how to install, update, and set up QuickBooks Database server manager, you can read on this blog post. We have created this to assist ...
Read more

How to Resolve QuickBooks Error Code 77?

Here is a quick user guide to fix QuickBooks Error 77 in 3 simple ways. QuickBooks Error Code 77, in most cases, occurs due to an error related to a company file. It may also show up when the accounting software, QuickBooks, fails to read the path location or due to some internal damage that has taken place. If you have received this error, continue reading this post, and we will tell you how you can fix this QuickBooks error code 77 using our simple troubleshooting steps. QuickBooks Error Code 77 - Screenshot Read Also: How to troubleshoot QuickBooks error code 6175? Symptoms of QuickBooks Error Code 77 The following are some of the most common signs of QuickBooks Error code 77. If you have been receiving these issues, your software may be likely to receive this error. You receive the error on your screen and your active software window immediately crashes Your system crashes frequently QuickBooks Error Code 77 keeps popping up on your computer’s screen Your windows computer has grown...
Read more

How to Resolve QuickBooks error 15106?

QuickBooks is considered to be the finest accounting software, as it rolls in with amazing features and functionalities. This accounting software is a boon, especially when it comes to carrying out the day to day accounting operations. The only drawback of this software is that it is prone to certain errors. QB users have reported various errors in the recent times, one of the most common is the QuickBooks payroll error 15106. If you are facing such an error, then reading the article ahead will be of great help to you. In today’s article, we will be talking about the facts, causes, and fixes for the QuickBooks error code 15106. Thus, make sure that you read the post carefully.  We are a hub of technically sound technical support professionals, who work round the clock to provide the best possible support services. Thus, do not hesitate in calling us anytime, we will be happy to help you. You might also read: How to troubleshoot QuickBooks error 15241? What is QuickBooks error code ...
Read more